About Us
About Us
Assurance Residential is a family-owned and operated roofing business based serving Georgia, Florida and South Carolina From the very beginning, we have taken professionalism and customer experience seriously. We want the entire roofing process to be enjoyable and pleasant. Our company representatives are professionally dressed, well-spoken and knowledgeable. We will make the roofing process easy for you by providing accurate information, assistance with insurance, competent crews and helpful staff
roofing
company
Professionalism and Customer Service
Free Inspections
Our professional roof inspections are thorough, and include a detailed report and photos to document the condition of your roof.
Project Managers
Qualified Crews
- Clean! No Mess Left Behind!
- Professional
- Knowledgeable
- On-Time
- Well-Spoken
- Transparent and Honest
- Ready to go the Extra Mile
What it Means to You
About Us
Hassle-Free
Team members show up on time, assist with insurance claims and are easy to reach.
Professional
Our project managers are professionally dressed, well-spoken and knowledgeable.
Quality Materials and Workmanship
We use GAF roofing materials and provide ongoing training to ensure the best quality.
No Mess Left Behind
No job is complete unless the construction site is cleaned, and old materials have been removed.
Professionalism and Customer Service
What it Means to You
About Us
We're so confident you'll have a professional, hassle-free experience and receive a beautiful, top-quality roof that you won't pay a penny until you're completely satisfied.
Professionalism and Customer Service
Our Team Members are:
- Clean! No Mess Left Behind!
- Professional
- Knowledgeable
- On-Time
- Well-Spoken
- Transparent and Honest
- Ready to go the Extra Mile
What it Means to You
Mission Statement
Quality and Professionalism
Then, call Assurance Residential. We handle the entire process from scheduling to cleanup. This includes making sure materials are delivered, obtaining permits (when necessary), fully-staffing each project with a crew that shows up ready-to-work, assigning a project manager to make sure the job completes on-time, and ensuring that everything is cleaned up afterwards.
Core Values
- Communicate well: Listen to the customer, be transparent and honest, and do what you say you will.
- Use top quality materials, do top quality work, and provide top quality service.
No Money Upfront
We mean it. You won't pay a penny until the work is done. We want you to be completely satisfied with your new roof, and we work to exceed your expectations. Because we don't get paid until we finish the work, you can count on us to do a good job and to complete the work in a timely manner.
Qualified & Certified
We are state certified, fully insured and manufacturer certified. Because of GAF's high standards, only 2% of all roofing contractors have qualified for Master Elite® Certification.To achieve this, we must be licensed and insured, have a proven reputation and be committed to ongoing professional training.
Free Inspections
We provide free inspections and a detailed report including pictures of your roof. Our inspections are no obligation, and the report is yours to keep. Even if you don't need a new roof, the inspection is invaluable for understanding the condition of your roof.
Hassle-Free Claims
We work with your insurance company to make the process as easy as possible for you. We'll instruct you on what to expect, meet with insurance agents to discuss their assessment and communicate with your insurance company to adjust your claim if more problems are uncovered during the replacement.
Warranties
We offer some of the best warranties in the business, and they are transferable to the next buyer. Our warranties cover the entire roofing system for up to 50 years and the workmanship for up to 25 years. Also, because we are Master Elite® Certified, our warranties are backed by GAF, North America's largest roofing manufacturer.
Efficient
Because of the size of our experienced team, Assurance Residential completes most jobs faster than other companies. While we take great care with each job and treat the home as if it were our own, we are able to mobilize a large crew when needed, allowing for a faster than average completion.
GAF Certified Green Roofer
Assurance Residential is proud to promote sustainability in all areas of our business. We practice and support new technologies in energy efficiency, material optimization, and recycling that help conserve natural resources, and we share our knowledge to help our contractors, colleagues, and customers do the same.
Experienced Team Approach
We want your entire experience with our company to be a positive one. That's why we hire qualified people for every position and continually provide training and instruction.
Assurance Residential Supports Habitat for Humanity
Assurance Residential not only focuses on superior quality and service, we also focus on being green and giving back. We feel we have a social responsibility to contributing to the world in a positive manner. Habitat for Humanity is a nonprofit with more than 1,500 local affiliates in the United States and more than 70 national organizations around the world. The organization has helped to build and repair more than 800,000 houses and serve more than 4 million people worldwide through volunteer labor and donations.