So, you’ve come to the realization that you need roof repairs, or maybe even a roof replacement. You’ve done a little research and found a company or two you might be interested in working with. How do you know if they are who you want working on your home? After all, you want to make sure that your roof is repaired or replaced correctly the first time. But, what questions should you ask, and how will you know if you’re choosing the right roofer?
- How long have you been in business?
- What is your main business? Do you do more than roofing? Is roofing a side job for you?
- Do you offer written estimates? Do you charge for estimates?
- Is a building permit required for this job? If so, are you qualified to get building permits and the proper documentation?
- Do you have worker’s compensation for your roofing contractors and employees?
- What safety training and equipment do you provide for your roofing crew? Are you OSHA compliant?
- How will the work site be cleaned up? Will you be responsible for the removal of construction waste and old shingles?
- Will you perform a inspection of the roof before you conduct the repairs and/or replacement?
- What warranties do you offer on your materials and workmanship?
- Are you going to include a gutter repair and/or replacement with your services?
- Will there be a contract in place for managing my roofing repairs?
- Will you provide any references that I can contact?
- What is the timeline for roof replacements? What should I expect during the repair/replacement process?
You will want to have questions ready and a notebook to jot down notes throughout the conversation. Keeping notes of conversation is helpful to refer back to when you are ready to make a decision. These questions are designed to reveal whether a company is qualified and knowledgeable. A professional roofer will be comfortable answering these questions, and should be courteous and polite when talking with you. At the end of your conversation, you should have a good feel for the experience you would have working with the roofer. Combined with verification of a roofer’s qualifications and state license, you will be able to make a well-informed decision regarding your roof.
